These Terms are the agreement between you and Ramen Labs LLC, a Wyoming limited liability company doing business as CareerMax ("CareerMax", "we", "us" or "our"). They cover our apps, websites, professional pages, AI tools and connected services. Features vary by platform, plan, location and supported employer system. Our Privacy Policy explains how we handle information.
1. Agreement, eligibility and account
You accept these Terms when you affirmatively agree to them in a sign-up, purchase or feature flow. You must be at least 18 and able to enter a contract. Use your own account for your own career activities. Account sharing, resale, organizational use and operating an application service for other people require our written approval.
Provide accurate information, protect your credentials and tell us promptly about suspected unauthorized access. You are responsible for instructions and activity you authorize, and for misuse you cause or knowingly allow. Your agreement is with Ramen Labs LLC; our members, employees, contractors and service providers receive the protections applicable to them under these Terms for work performed on our behalf.
For software downloaded from the Apple App Store, the Apple Standard Licensed Application End User License Agreement governs the software license. These Terms govern the associated CareerMax services and do not replace mandatory Apple or consumer protections.
2. Career tools and AI
CareerMax may provide job discovery, resumes and cover letters, application assistance and tracking, application email, professional pages, research, interview practice, learning tools and related career assistance. A subscription or credit purchase buys the disclosed tools and usage. It does not buy an interview, referral, job offer, salary, sponsorship, visa or other employment outcome. We do not make hiring decisions or negotiate employment agreements for you.
AI-generated documents, answers, research, images, transcripts, rankings and feedback can contain mistakes, omissions, bias or unsupported statements. Review outputs before sending or relying on them. Career guidance is informational and is not legal, immigration, tax, medical, financial or other regulated professional advice. Practice scores are automated coaching estimates, not an employer evaluation or a prediction of hiring success.
Job listings, salary information, company information and research may be incomplete, outdated or wrong. Verify important details with the employer or source. A listed professional has not necessarily agreed to provide a referral or receive outreach.
3. Your information and AI assistance
You are responsible for the accuracy and lawful use of the facts, documents, prompts and instructions you provide. Keep your profile, qualifications, work history, work authorization, preferences and saved answers current. Do not fabricate credentials, knowingly misrepresent material facts, disclose restricted employer material or provide information about another person without authority.
AI processing is integral to CareerMax. By expressly accepting these Terms at signup, you authorize us to share the resume, profile, answers, job details and other content relevant to the career tools you request with the AI providers identified in our Privacy Policy. This processing is required to provide those tools. The authorization does not cover unrelated advertising or replace a separate permission required for optional recordings, sensitive information or device access. You retain your applicable privacy and consumer rights.
4. Auto Apply and employer-account authority
When you authorize Auto Apply and select a job or clearly described application scope, you give CareerMax limited authority to perform that workflow using relevant service providers. Within your settings and recorded choices, this can include tailoring materials, generating answers from your information, visiting an application site, entering information, uploading documents, creating or accessing a supported employer account, handling verification or recovery messages, and submitting an application when authorized.
By enabling an application workflow, you authorize the ordinary processing and disclosure needed for that application, including relevant profile, resume, story, saved-answer and application information; employer application terms and privacy or data processing notices; retention and international transfers; automated screening; recruitment contact; and application confidentiality settings, unless you record a decline or the feature requests a separate approval. We do not ask you to repeat consent for every ordinary application field. This authority does not include accepting an employment offer, signing an employment agreement, making a payment, consenting to a background or credit check, waiving legal rights or making another unrelated commitment.
This is not a general power of attorney. Saving a job or adding it to a pipeline is not authority to apply; the action that starts an application identifies that consequence.
With Review before submit enabled, final submission requires the approval shown to you. If automatic submission is offered and you expressly enable it, a selected application may be submitted without another final approval. Account creation, field validation, autosave and uploads can transmit information to an employer before final submission. A queued, prepared or attempted application is not proof of submission or employer receipt.
Routine processing acknowledgments and previously approved answers may be reused within the application scope you authorized. We do not infer protected demographic or health answers. You may skip them, choose a non-disclosure answer where available or complete the field directly with the employer. Separate approval remains required for an employment offer, signature, payment, background or credit check, legal waiver or another commitment outside the application workflow.
Employers and applicant-tracking systems control their own sites, accounts, rules and decisions. They may change a form, restrict automation, challenge access, close a listing or require you to act directly. Your instruction does not give us permission belonging to an employer or ATS. We may pause or decline work for legal, permission, security, compatibility or reliability reasons. You can cancel pending work through available controls or by contacting us; an action already transmitted or in progress may not be recallable.
5. Application email and connected access
If you activate a CareerMax application address, we and our email providers may receive, organize, store, display and forward messages sent to it, handle employer verification and send replies you approve. This does not give us general access to an unrelated personal inbox. Email and notification delivery can be delayed, filtered or missed; delivery indicators do not show that a person read a message.
Use a dedicated employer-account password. If you authorize CareerMax to save it, we protect it and use it only for the authentication and application steps within that authorization. CareerMax and the service providers process the credential only as needed for those authorized steps. You can remove saved access, which starts cleanup of resources we control, but it does not delete an employer account, reset its password or recall a delivered application.
A connected integration, agent or extension can access information and consume credits within its granted scope. Protect access tokens and revoke access you no longer need. Independent services have their own terms and privacy practices.
6. Your content and public pages
You retain rights in content you provide. You grant us a nonexclusive, worldwide, royalty-free license to host, copy, process, adapt, transmit and display it as reasonably necessary to provide the requested services, follow your instructions, provide support, conduct permitted diagnostics, secure the service and meet lawful retention obligations. Providers working for us may perform the same functions. We do not use this license to sell private career content or advertise with your likeness without separate permission.
As between you and CareerMax, you may use outputs generated for you, subject to third-party rights and the underlying service materials. We cannot promise that an output is unique, noninfringing or eligible for intellectual-property protection. CareerMax software, branding, templates, workflows and proprietary materials remain ours or our licensors'.
Publishing a professional page at careermaxx.ing makes the selected information and enabled downloads available to visitors and possibly search engines. Unpublishing stops our public display but cannot recall copies, downloads or search caches made independently. You are responsible for what you publish. Usernames are subject to availability, impersonation, infringement and security restrictions.
7. Diagnostics and recordings
We may use necessary logs, screenshots and execution evidence to operate the service, verify authorized application workflows, troubleshoot failures, investigate support requests, protect the service and resolve disputes. Optional website analytics or replay is subject to the notice and controls described in the Privacy Policy. These records do not authorize recording unrelated apps or your entire device, and they do not turn on a microphone or camera by themselves. Native product measurement is described separately in the Privacy Policy.
Required permissions and recording indications are separate from acceptance of these Terms. Diagnostic review is not a promise of continuous human supervision and does not authorize selling private content or training AI model weights on it.
8. Acceptable use and reports
Do not use CareerMax for fraud, impersonation, fabricated credentials, unlawful discrimination or harassment, infringement, unauthorized disclosure, spam, exploitation, security compromise, payment or usage-limit evasion, or applications you are not authorized to submit. Do not bypass access controls, defeat security challenges or ask us to circumvent employer or platform restrictions. Do not resell access, bulk-extract protected information or use outputs to train a competing model in violation of applicable rights or provider restrictions. Do not reverse engineer, decompile, disassemble, extract source code or proprietary system materials, or copy protected non-public service materials, except to the extent applicable law expressly permits it.
Report unlawful content, impersonation, security concerns or infringement to hey@careermax.ai. Include the relevant item, issue and a way to contact you, while omitting unnecessary private information. We may investigate, preserve evidence, restrict or remove content or access, and respond to lawful requests.
9. Subscriptions, credits, cancellation and refunds
The purchase screen identifies the price, currency, billing interval, included features and credits, trial terms and renewal terms. Apple handles App Store purchases and RevenueCat supports access verification. Web purchases use the seller and billing portal shown at checkout or on your receipt. Buying through one channel does not cancel a purchase through another.
A recurring subscription renews automatically at the interval and full amount shown before purchase, plus applicable taxes, until you cancel through the applicable seller. Cancel before the next renewal to avoid that charge; cancellation normally takes effect at the end of the current paid period. A longer billing period is charged in full as disclosed at checkout, even when the screen also shows a monthly equivalent. Price or feature changes apply prospectively with any notice or cancellation right required by law.
Cancel an Apple subscription through Apple subscription settings and request an App Store refund through Apple's refund service. For web purchases, use the billing controls or portal identified in your receipt, or contact hey@careermax.ai. Use Restore Purchases in the iOS app when an App Store entitlement does not appear. Deleting the app or account does not cancel an Apple subscription.
Credits provide access to eligible CareerMax actions; they are not money, transferable value or a cash balance. The product identifies the cost and charge stage. Purchased Apple credits do not expire, subject to lawful ledger correction or reversal of a refunded, reversed or fraudulent transaction. Auto Apply reserves one credit when an attempt starts, consumes it at the first verified employer-form fill, and refunds it for a pre-fill failure. A refunded retry requires a new reservation; successful employer submission is not guaranteed. Subscription and promotional allowances may reset or have disclosed limits. We may correct ledger errors or reverse benefits tied to a refunded, reversed or fraudulent transaction without taking unrelated value.
Except where required by law, an applicable seller policy or an express offer, fees are nonrefundable for voluntary non-use or a missed employment outcome. This does not limit a remedy for a paid service that was defective, materially misdescribed or not supplied. Mandatory withdrawal, cooling-off and consumer remedies remain available where they apply.
10. Changes, suspension and termination
We may change features, models, providers and supported sites for product, technical, security or legal reasons. Material adverse changes to paid services remain subject to required notice, cancellation and refund rights. We may suspend or terminate access for material breach, nonpayment, fraud, unlawful use, a credible security risk or a binding legal or third-party restriction. Where appropriate, we provide notice and an opportunity to remedy a remediable issue.
You may stop using CareerMax, cancel renewal or delete your account. Termination does not undo delivered applications, messages, independent employer accounts or accrued obligations. Provisions that need to survive continue for permitted retention, content rights, payment, liability and disputes.
11. Responsibility and liability limits
Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, consumer guarantees, privacy remedies or other liability that cannot lawfully be excluded or limited. Mandatory protections in your country or state prevail.
Subject to those protections and binding purchase commitments, the service and outputs are provided “as is” and “as available.” To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title and noninfringement. We do not guarantee uninterrupted service, universal ATS compatibility, absolute security, employer receipt or a particular career outcome.
Only to the extent lawful, CareerMax and the personnel and providers protected under section 1 are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including consequential loss of profits, data, reputation or employment opportunities. Their combined aggregate liability for claims that may lawfully be capped will not exceed the greater of US$100 or the amounts you paid for CareerMax during the 12 months before the event giving rise to the claim. These limits do not remove non-excludable remedies.
To the extent permitted by law, you will indemnify CareerMax and its personnel for reasonable third-party losses and legal costs directly caused by your fraud, intentional or reckless unlawful use, knowing or reckless infringement, or knowing or reckless material misrepresentation of facts or authority. This does not shift the cost of ordinary authorized use, an AI error you did not cause or our breach, negligence or misconduct. We will give prompt notice and reasonably allow your participation in a covered defense.
12. Disputes and governing law
Contact us at hey@careermax.ai so we can try to resolve a dispute. This does not impose a waiting period, shorten a filing deadline or restrict urgent relief, small claims, regulatory complaints or other statutory processes.
Wyoming law governs these Terms except where mandatory law provides otherwise. Courts of competent jurisdiction in Wyoming are the agreed forum, except where applicable consumer law gives you another forum. These Terms do not require compulsory arbitration.
13. General terms
We may update these Terms prospectively and will provide reasonable notice of material changes, obtaining renewed acceptance where required. An update does not retroactively alter a dispute or turn a prior privacy permission into approval of an incompatible new use.
We may transfer these Terms in a genuine business transfer without reducing statutory rights. You may not transfer your account without our agreement except where law permits. If a provision is invalid, the remainder continues to the extent it can fairly and lawfully operate. The Terms, purchase disclosures and accepted feature authorizations form the service agreement, while the Privacy Policy governs data practices and mandatory law takes priority.